Careers

Applications are invited from suitably qualified persons to fill the following positions:

  1. NIGHT AUDITORS

Applications are invited from suitably qualified persons to fill the post of Night Auditors tenable in various hotels within the Group.

The successful candidate will be responsible for, but not limited to:

  • Checking in guests and handling their overnight requests
  • Makes sure that all sales have been accurately and completely recorded revenue on daily basis.
  • Reconciles all cash, cheque, cards and online payments.
  • Checks completeness of all credit invoices (Local Purchase Order and bills).
  • Checks house status by reviewing room occupancy, departure, arrival list, number of rooms to be sold, and vacant rooms.
  • Posting of guests’ bills and payments to the appropriate accounts
  • Reconciles all cash receipts and ensures that the bankings are intact for all the shifts.
  • Prepares monthly and other compliance reports.
  • Investigates and resolves out-of-balance accounts
  • Reports all the controls deficiencies noticed on daily basis.

Personal Specifications

  • Diploma in Accounting from a recognised institution.
  • A full Malawi School Certificate of Education with credits in English and Mathematics.
  • 3 years’ experience in a similar position in a busy accounting office. Those with experience in the field are encouraged to apply.
  • Excellent communication and customer care skills.
  • Availability to work overnight including weekends.
  • Good problem-solving skills.
  • An eye for detail.
  • The ability to multitask.
  • Positive attitude is a MUST.

Interested applicants should send their applications, including detailed Curriculum vitae, with names and addresses of three referees in confidence to:

The Chief Human Capital and Development Officer
Sunbird Tourism Plc,
P.O. Box 376,
Blantyre.

Or by email to: stl@sunbirdmalawi.com

When sending by email, please clearly state in the Subject line the Position being applied for.

  1. RECEPTIONIST - SUNBIRD NKOPOLA

Applications are invited from suitably qualified persons to fill the post of Receptionist tenable at Sunbird Nkopola, in Mangochi.

Reporting to the Front Office Supervisor, the successful candidates will, inter alia, be responsible for the following:

  • Checking availability of working stationery and ensuring machinery is working properly for fast service and preventing delaying guest;
  • Checking departures, arrivals, late checkouts and checking Very Important People reports, daily, to determine how busy the day is through observations;
  • Printing contingency report for back up;
  • Checking mode of payment for every guest on departure, daily, for proper documentation and follow ups to prevent delaying guest at checkout by getting information from the system.
  • Any other relevant tasks that he/she may be assigned from time to time.

Personal Specifications

  • Certificate in Front Office Operations from recognized training institutions,
  • A Malawi School Certificate of Education with credits in English and Mathematics,
  • 2 years’ experience in a similar position in a 3 to 5 star hotel,
  • Strong interpersonal and communication skills, knowledge of customer service practices, excellent telephone etiquettes, able to stand for extended periods of time,
  • Positive attitude and ability to think outside the box,
  • Computer literacy.

Closing date for receiving the applications is 26th July, 2021

Interested applicants should send their applications, including detailed Curriculum vitae, with names and addresses of three referees in confidence to:

The Human Resources Manager
Sunbird Nkopola,
P.O. Box 14,
Mangochi.

Or by email to: jayne@sunbirdmalawi.com

When sending by email, please clearly state in the Subject line the Position being applied for.

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